MAKE IT YOURS
Superior Hub G3.
Wireless control panel with support for photo verification. Connectable via Ethernet, Wi-Fi, and two SIM cards (2G/LTE).
Standards and certifications
Superior Hub G3 Jeweller · HB.G3.J. Manufacturer-listed marks; regional and installation conditions apply.
A wireless centre for a higher level of protection.
Superior Hub G3 Jeweller coordinates up to 250 wireless Ajax devices across 25 security groups. Ethernet, Wi-Fi and two SIM slots provide alternative internet connections, while compatible detectors can add photo verification. Its Grade 3 capabilities depend on the complete installed system; a separately purchased Superior Internal Battery provides backup power.
Key features. At a glance.
Ajax product information ↗ · Superior Hub G3 Jeweller specifications ↗
Protection in real places.
Grade 3 starts with the complete system.
Keep the radio protection consistent
Superior Jeweller provides encrypted communication and enhanced frequency hopping when every connected wireless device supports it. Adding a regular Jeweller device changes the system’s radio behaviour and limits the system to Grade 2.
Grade 3 is not guaranteed by buying one G3 device. An accredited Ajax partner must check the hub, every connected device, radio settings, installation and monitoring requirements together. Check the enhanced-hopping status in the app.
Room for a larger wireless system.
250 devices, 200 users, 25 groups
The hub supports up to 250 Ajax devices, 200 users, 25 security groups, 50 rooms and 64 automation scenarios.
Up to 5 compatible range extenders fit within the device total. The exact specification limits non-Superior-Jeweller sirens to 10 and keypads with built-in sirens without that protocol to 50. Check each device’s compatibility and the radio polling settings.
Keep alternative routes for an alarm.
Ethernet, Wi-Fi and two SIMs
Ethernet, Wi-Fi and two micro-SIM slots provide internet paths. The exact cellular specification supports 2G and LTE; it does not list 3G.
Switching between Ethernet, Wi-Fi and cellular is automatic; switching SIM cards can take up to four minutes. Two SIMs are not two simultaneous modems. Ethernet and Wi-Fi through the same router still share an upstream failure point.
A supervised wireless connection.
Protocols matched to the equipment
Superior Jeweller and Jeweller carry alarms, events and commands. TurboWings carries photos from devices that support it; Wings serves supported devices without TurboWings. VoRF supports compatible voice equipment.
Up to 3,500 m in open space, limited by the connected device and conditions. Match the regional radio version and test at the final position.
Alarm photos through the same system.
Check the detector and communication path
Supported photo detectors provide a sequence of alarm images. Available triggers, image resolution and permissions depend on the exact detector and system settings.
The hub’s technical table gives up to 4.5 seconds for a 320 × 240 image under the stated conditions. Do not apply this figure to every detector, resolution or extended connection.
Check coverage before choosing the mounting point.
Optional ExternalAntenna
Separate antenna connectors serve cellular, Jeweller and Wings communication.
The Ajax antenna is sold separately. Follow the exact manual for connector selection and antenna routing, then check signal and breakage supervision at the finished installation.
Backup power you can plan and replace.
Built-in mains supply
The built-in power supply connects to 110–240 V AC, 50/60 Hz. Plan a protected indoor position, cable routing and safe mains isolation before mounting.
Longer standby changes the connection pattern.
Battery Power Saver
The technical table lists up to 100 hours with the 16h battery or 300 hours with the 60h battery in the separate saving mode. The hub temporarily disconnects external channels and wakes for configured activity.
Ajax states that enabling this mode does not comply with EN 50131 Grade 2 or 3. A range extender connected via Ethernet prevents the hub from entering standby. Remote access and voice calls are limited to active periods; agree the operating mode with the installer and monitoring company.
Protection that also checks itself.
Notice removal
Tamper supervision reports attempts to detach the device from its mounting panel or surface. Secure the panel and holding screws so the tamper can operate correctly.
Detect interference
The system monitors radio interference and can report jamming. Enhanced frequency hopping requires compatible Superior Jeweller equipment throughout the system; device authentication also helps reject a substituted device.
Detect a lost link
Regular exchanges supervise connected equipment. The 36-second communication-loss example uses a 12-second polling interval and three missed packets.
The detection time changes with the configured polling interval and missed-packet threshold. Verify the settings with the installer and monitoring provider.
Put the connected devices to work.
Up to 64 scenarios
Create actions with compatible devices in response to alarms, schedules, security modes, environmental measurements or a configured control.
Plan the actuator, electrical load and response conditions separately. The hub coordinates the action; it does not directly switch a mains circuit.
Control the system from one interface.
Permissions follow the person
Use Ajax apps to arm permitted groups, review events and manage supported settings. Administrator and PRO permissions define who can configure equipment; photo access is managed separately where supported.
Remote app access needs the hub’s connection to Ajax Cloud. Cameras use their own network and recording arrangement: the hub is not an NVR and does not store a continuous video archive.
Install, connect and test the complete path.
Mount securely
An accredited Ajax partner installs the device indoors using SmartBracket, checks the mounting level and secures the power and communication cables.
Find the right hub.
Choose the control panel for your alarm system. Compare device connections, alarm photos, internet routes and power for the exact hub version.
Compare hubs →Every detail, in one place.
Capacity
- Ajax devices
- up to 250 Specifically: up to 5 range extenders; up to 10 sirens without Superior Jeweller support; up to 50 keypads with a built-in siren without Superior Jeweller support.
- Users
- up to 200 Any number of admin users within the hub limit. PRO accounts for installers. PRO accounts for installation and monitoring companies. Access management for users.
- Automation scenarios
- up to 64 By alarm. By schedule. By arming/disarming. By temperature, humidity, CO 2 concentration. By pressing Button. By touching LightSwitch.
- Security groups
- up to 25
- Rooms
- up to 50
- Event log
- up to 1,000 events Events are saved on the non-volatile onboard flash memory.
Wireless communication
- Data transfer protocols
- Superior Jeweller To transmit commands, alarms, and events. An upgraded version of the Jeweller radio protocol for Ajax Superior devices, ensuring compliance with Grade 3 (EN 50131). If at least one device operates via the regular Jeweller protocol, the system will be limited to Grade 2: encryption remains, but frequency hopping is disabled. Jeweller To transmit commands, alarms, and events from devices without Superior Jeweller support. TurboWings To transmit photos from devices supporting TurboWings. Wings To transmit large data packets, such as firmware updates, and photos from devices without TurboWings support. VoRF Proprietary wireless audio streaming protocol using time division duplex.
- Frequency bands
- 865.0–868.0 MHz 868.0–868.6 MHz 868.7–869.2 MHz 869.4–869.65 MHz
- Radio communication range
- up to 3,500 m Between a hub and a radio signal range extender, or between a range extender and connected devices (in an open space). The maximum range depends on the connected device.
- Maximum effective radiated power (ERP)
- up to 20 mW Automatic power control to reduce power consumption and radio interference.
- Radio signal modulation
- GFSK
- Advanced encrypted communication
- The communication between the device and the hub is protected by an advanced encryption scheme that ensures data confidentiality and integrity.
- Enhanced frequency hopping
- To prevent radio interference and jamming. For enhanced hopping to function, all devices in the system must use the Superior Jeweller protocol. If even one device uses the regular Jeweller protocol, hopping will be limited to only 2 frequencies.
Communication channels
- Ethernet
- 1 × 8P8C socket Up to 100 Mbps.
- Cellular
- 2 × micro SIM slot
- Cellular bands
- 2G GSM900/DCS1800 (B3/B8) 4G (LTE) FDD B1/B3/B5/B7/B8/B20
- Wi-Fi
- 802.11 b/g/n module Up to 600 Mbps.
- Automatic switching between communication channels
- Switching between SIMs — up to 4 minutes. Switching between 4G (LTE) and 2G networks of one SIM — instantly. Switching between Ethernet, Wi-Fi, and SIM — instantly.
- Communication channels prioritization
- Ethernet Wi-Fi Cellular connection Communication channels work in parallel to increase the system’s reliability. Most of the data is transmitted via Ethernet.
- External antenna connectors
- Jeweller Wings 4G (LTE) The system will notify of the damaged antenna. Ajax ExternalAntenna is sold separately.
- Alarm transmission system categories
- SP2, SP5, DP4
- Control panel operation method
- pass-through
- Signaling security
- S2 Substitution security.
- Information security
- I2
Notifications
- Notification types
- Push notifications SMS Calls
- Event types
- Alarms Video alarms Malfunctions Security state change System events Non-security alerts Automation devices Smart lock events Doorbell ringing Notification types are configured individually for each user. Notifications can be customized for A–F schemes according to EN 50131 requirements.
Photo verification
- Photo verification
- Types depend on the detector and settings.
- Photo delivery time
- up to 4.5 s — 320 × 240 px resolution Photo delivery time depends on the detector model and image resolution selected in the device settings.
- Photo resolution
- up to 960 × 720 px Depends on the detector.
- Series of photos
- from 1 to 5 pictures
Monitoring
- Supported protocols
- SIA DC-09 (SIA-DCS) SurGard (Contact ID) ADEMCO 685 Other proprietary protocols
- Event types
- System alarms and events Panic button coordinates Photo verification
Sabotage protection
- Tamper alarm
- The system receives notifications about attempts to detach the device from the surface or remove it from the mounting panel.
- Protection against spoofing
- device authentication
- Frequency hopping
- The hub sends notifications to all users and the security company of jamming or losing connection with the devices.
- Jamming alert
- Superior Hub G3 Jeweller analyzes the channel’s noise level and the quality of communication with added devices and sends an alert in 30 seconds.
Power supply
- Main power supply type
- Type A.
- Device operating AC voltage range
- 110–240 V, 50/60 Hz From the main power supply. Up to 30 W of mains power consumption.
- Device operating DC voltage range
- 6.0–8.2 V⎓
- Low battery voltage
- 7.0 V⎓
- Low battery recovery voltage
- 8.135 V⎓
- End-of-life battery voltage
- 6.0 V⎓ Superior Hub G3 Jeweller is switched off.
- Minimum backup battery energy level in the charged state
- 100%
Autonomous operation
- On Superior Internal Battery (16h)
- up to 16 hours When Wi-Fi, Ethernet, and cellular (LTE) communication channels are enabled. Superior Internal Battery (16h) is not included in the complete set. up to 100 hours In Battery saving mode .
- On Superior Internal Battery (60h)
- up to 60 hours When W-Fi, Ethernet, and cellular (LTE) communication channels are enabled. Superior Internal Battery (60h) is not included in the complete set. up to 300 hours In Battery saving mode .
Current consumption
- Maximum at nominal voltage
- 120 mA
- Quiescent at nominal voltage*
- up to 120 mA When Wi-Fi, Ethernet, and cellular (LTE) communication channels are enabled. up to 115 mA When Ethernet and cellular (LTE) communication channels are enabled. up to 28 mA When Ethernet and other communication channels are disabled. * From the backup battery after the loss of the main power supply.
Enclosure
- Dimensions
- 216 × 216 × 45 mm
- Weight
- 1,200 g
- Operating temperature range
- from −10 °C to +40 °C
- Operating humidity
- up to 75%
- Protection class
- IP30, IK06
What’s in the box
- Superior Hub G3 Jeweller
- SmartBracket mounting panel
- Power cable
- Ethernet cable
- Installation kit
- SIM card (depends on the sales region)
- Quick start guide
For your installation
- Selected as part of an installer-reviewed security or automation project.
- Confirm the supported control panel, device software and regional radio version; test coverage at the final installation position.
- The device operating voltage is 110–240 V~.
- Superior Hub G3 Jeweller is designed for indoor installation only.
Optional additions
Product documents.
Find the right protection.
Superior Internal Battery
Choose the 16h or 60h compatible battery; it is not included.
Superior ReX G3 Jeweller
Check the complete system, firmware and Grade 3 requirements.
ExternalAntenna
Check the channel, cable routing and signal strength.