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Including 21% VAT · delivery terms apply

A safer home. A brighter everyday.

Service benefits & conditions

Eligibility, availability and service terms are confirmed with your quote.

  1. Included installation. Applies to eligible wireless equipment purchases with an agreed total from €6,000 including VAT. The proposal confirms the installation scope and local coverage. Configuration, agreed wireless installation, oversight, tests and training are included. Electrical and plumbing work and monitoring subscriptions are separate. G3 and Superior wireless S-line products do not count towards the €6,000 eligible equipment budget and are not covered by the included-installation offer. Their installation is quoted separately. Fibra and cabling are also quoted separately. Only eligible battery-powered wireless devices, ordinary hubs, ReX and wireless kits contribute. Devices requiring additional power or wired connections (including Relay, WallSwitch, LightSwitch, Socket, Outlet, FireProtect 2 AC and integration modules), WaterStop, Hub BP, video and EN54/Type4 equipment do not count. Accessories, delivery and Care fees do not count either. Hub and ReX connection to an existing socket is included; new power supplies, cabling, electrical and plumbing work are arranged separately. Included installation is available at one property in Latvia, Lithuania or Estonia and includes preparation and the visit. Below €6,000 of eligible equipment, it is a paid option at checkout. Your basket shows the complete service price, including VAT; scope and the visit date are agreed before installation.
  2. Free EU delivery. Free equipment delivery within the EU. Stock, dispatch and destination service are confirmed before accepting your order. Where a three-business-day delivery service is confirmed, it runs from dispatch. Split shipments and made-to-order products may follow separate agreed schedules. Delivery agreed as free does not acquire an undisclosed surcharge. Installation is scheduled separately.
  3. Payments, finance and leasing. Monthly payments and leasing with an upgrade option require a separate agreement, subject to finance-provider approval, credit eligibility and country availability. The provider, deposit, APR, fees, total payable, duration, ownership and return or upgrade conditions are explained before any agreement. An enquiry or saved preference does not activate credit.
  4. Personal setup. One scheduled remote first-setup session for eligible equipment purchased from SAFE365. Equipment must be ready for configuration. Session scope, language and availability are confirmed when booked; physical installation and cabling are separate unless included in your project.
  5. Care 24. Included remote support and agreed remote maintenance for the first 24 months for eligible SAFE365 purchases. The start date, support hours, access permissions and covered tasks are confirmed with your order. On-site work, 24/7 alarm monitoring and extended hardware cover are not included unless separately agreed. Statutory rights and the manufacturer's applicable warranty are unaffected.
  6. Local installation. Partner coverage varies by country and postcode. A named partner, the work scope, responsibility and price are confirmed in writing before commitment. Local installation is included only for an eligible agreed package; otherwise it is quoted separately.
  7. Included system preparation. Preparation is included from €3,000 of eligible equipment, including VAT after discounts. The order must include an eligible hub. We configure, label and check the marked wireless devices and provide individual instructions. Below the threshold, preparation is a paid option at checkout; your basket calculates the price. The same equipment eligibility rules as for included installation apply. Service charges do not count towards either threshold.
Fast dispatch from:
  • Riga
  • Tallinn
  • Tartu
  • Kaunas
  • Vilnius
  • Klaipėda
  • Šiauliai
  • Warsaw
Support: +371 2552 8888

GOLDNBEE SIA — SAFE365 operator for the Baltics and Northern Europe · Reg. 40103558050 · VAT LV40103558050 · Jaunā Mežaparka iela 36-2, Rīga, LV-1014, Latvia

SAFE365. Ajax equipment, thoughtfully brought together.

Product information and photography on this site come from Ajax Systems. Ajax is a trademark of its owner.

Prices include standard consumer VAT for the selected country. Special tax territories, business orders, delivery, service terms and availability are confirmed with your proposal.

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