Skip to main content
Including 21% VAT · delivery terms apply

MAKE IT YOURS

Superior Hub Hybrid 2.

Hybrid control panel for medium to large setups. Works with up to 250 Fibra and Jeweller devices. Connectable via Ethernet and two SIM cards (2G/3G/LTE).

MAKE IT YOURS

Hybrid control panel for medium to large setups. Works with up to 250 Fibra and Jeweller devices. Connectable via Ethernet and two SIM cards (2G/3G/LTE).

€832.52Includes 21% VAT

Available from supplier

Superior

Wired security with a compatible Fibra hub. Cable routes, line power and commissioning are designed together.

Compare hubs →
Model. Choose the right version.
Colour. Black
Quantity. How many do you need?
1
Plan the complete setup.

Check your selected devices against this exact hub, including device capacity, communication paths and regional versions.

What else needs checking?

Confirm the installed hub and device software for the functions you need.

Confirm the regional equipment version for LV; a country name alone does not identify the radio version.

Selected as part of an installer-reviewed security or automation project.

Ajax compatibility reference

Saved together in your project. Choose support after your equipment.

Standards and certifications

Superior Hub Hybrid 2 · HH2.Y.F. Manufacturer-listed marks; regional and installation conditions apply.

More capacity for a growing property.

Superior Hub Hybrid 2 coordinates up to 250 wired and wireless devices across 25 security groups. Its eight Fibra lines, photo verification and Ethernet plus cellular communication suit larger installations with different areas and users. Choose the supplied enclosure or a board for a compatible Ajax Case.

Key features. At a glance.

Built-in connectivity

Ethernet

2 SIM cards

Cellular and radio modules

Power supply unit

Up to

250 devices

wired or wireless

Up to 250 devicesUp to 250 devices

Fibra line topologies1

BeamBeam

Beam

RingRing

Ring

TreeTree

Tree

Communication range2

Wired

up to 2,000 m

Wireless

up to 3,500 m

8 lines

to connect wired Ajax Superior devices

LinesLines

Up to 200 devices on a single line3

for cost-effective cabling

Up to 200 devices on a single line

Communication with devices4

fibra Logo Light

Fibra

superior Jeweller Logo

Superior Jeweller

wings Logo

TurboWings

vorf

VoRF

Security groups

up to 25

Automation scenarios

up to 64

Visual alarm verification

by device alarm

by tamper alarm

by magnetometer alarm

by scenario

on demand

by schedule

by arming/disarming

by masking attempt

Security automation

by alarm

by schedule

by arming/disarming

by pressing Ajax Button

by temperature

by humidity

by CO2 concentration

Up to 60 hours of autonomous operation5

on a 12 V⎓, 7 Ah backup battery

Support for ExternalAntenna6

to overcome cellular signal interference

  1. 1The Tree topology is built using additional Fibra accessories: Superior LineSplit Fibra and Superior LineSupply (75 W) Fibra.
  2. 2For wired communication, the value applies when a U/UTP cat.5 4×2×0.51 mm (24 AWG) cable is used. For wireless communication, the value applies in open space.
  3. 3Within the 250-device hub total and the calculated line power budget.
  4. 4Check the exact device, regional radio band and firmware for supported functions.
  5. 5A separate 12 V battery provides backup power. The exact technical specification gives a 60-hour example with a 7 Ah battery and 15 wired devices.
  6. 6Both Hybrid 2 versions support the separate Ajax ExternalAntenna for cellular communication. Position it after checking signal strength and route its cable according to the manual.

Overview of this product range. Features and ratings can differ by version. Ajax product information ↗ · Superior Hub Hybrid 2 specifications ↗

Protection in real places.

Manufacturing site
Manufacturing site
Warehouse
Warehouse
School
School
Office
Office

Superior Hub Hybrid 2

Every detail has a purpose.

Explore the function, installation and system requirements of Superior Hub Hybrid 2.

Loading detail…

Make room for the whole system.

Devices, areas and users

Plan for up to 250 Ajax devices, 200 users, 25 security groups and 50 rooms. Groups allow authorised users to manage different areas of a site.

The 250-device total includes at most 200 wired devices on one Fibra line. Wireless capacity also depends on the configured polling interval.

Keep a route for the alarm.

Built-in communication

Ethernet and two micro-SIM slots provide alternate internet paths. Both enclosure versions support 2G/3G/LTE. There is no built-in Wi-Fi.

An available alternate connection can take over automatically. Switching between SIM cards can take up to four minutes; two SIM slots do not provide two simultaneous cellular modems. Coverage and an active data service are required.

Plan the wiring around the building.

Beam topology

A line from the hub

A Fibra beam carries power, alarms, events and supported photo data along a four-core cable. Plan the connected load and voltage at the last device before deciding the route.

Up to 2,000 m with the specified copper U/UTP cat.5 cable, subject to the complete line calculation. Terminate a beam as described in the installation manual.

Size the load as carefully as the device count.

A power budget for the complete line

Up to 14.4 W in total for connected wired devices, with a maximum rated output of 0.53 A. This is a shared budget across the eight lines.

Cable length and resistance, the device mix and peak demand determine the usable load. Additional power modules need their own design and backup provision. Run the manufacturer’s calculator and on-site power test before handover.

Wireless devices alongside the cable.

Separate jobs for the radio links

Superior Jeweller carries alarms, events and commands; Wings carries large data packets. The exact technical tables specify up to 3,500 m and 3,000 m respectively in open space.

The connected device can impose a shorter limit. Walls, metal and interference reduce practical range. Choose matching radio-frequency regions and check each device and firmware in the compatibility table.

Place the antenna where the signal works.

ExternalAntenna

Match the antenna to the exact hardware

Both Hybrid 2 versions support the separate Ajax ExternalAntenna for cellular communication. Position it after checking signal strength and route its cable according to the manual.

ExternalAntenna is sold separately. The system can supervise its connection; install and test the correct Ajax antenna and cable arrangement.

See the context behind an alarm.

Visual verification of alarms

Photos from compatible detectors

Compatible photo detectors send a series of images with the alarm. Supported PhOD models can also provide photos on demand or in configured scenarios, with separate access permissions.

Available triggers, resolution and delivery time depend on the exact detector, firmware and connection. Cameras and NVRs use their own network and storage; this hub is not a continuous video recorder.

Let the system respond to a plan.

Automation for greater safety

Actions across connected devices

Use up to 64 automation scenarios with compatible equipment. Supported triggers include alarms, schedules, security modes, environmental measurements and a configured button.

The connected device determines the available action. Plan the electrical load and any required safety interlocks separately, then test the scenario on the completed installation.

Plan for normal operation and a power cut.

Main power supply

Main power

The built-in power supply connects to 100–240 V AC mains. A qualified installer plans isolation, wiring and cable protection together with the hub position.

Longer standby, with a different connection pattern.

Battery Power Saver

The supported battery-saving mode can put the hub into standby after mains power is lost. It temporarily disables external connection channels and wakes for events or the configured server checks.

During standby the hub is not continuously connected to Ajax Cloud or the monitoring station, and app configuration and arming controls are unavailable. Ajax states that enabling this mode does not comply with EN 50131 Grade 2 or 3. Decide with the installer and monitoring provider whether the mode suits the installation.

Protection that also checks itself.

Tamper alarm

An enclosure that reports interference

Tamper supervision can report an opened or detached enclosure. Cased versions use their specified tamper arrangement; a board installation needs the compatible Case tamper connected and tested.

Device authentication to prevent spoofing

Recognise the connected device

Device authentication and encrypted communication help prevent a substituted device from being accepted as part of the system.

Communication failure detection in 36 s

Notice a lost connection

The hub regularly polls connected equipment and reports a missing link according to the configured interval and missed-packet threshold.

The illustrated 36-second example is configuration-dependent. Device polling is adjustable from 12 to 300 seconds, and a shorter interval can reduce the supported wireless device count.

One interface, with access for the right people.

Users, installers and monitoring

Ajax apps bring devices, events and permitted controls together. PRO access allows system configuration, while user and group permissions define which areas each person can manage.

Remote management requires the hub’s connection to Ajax Cloud. Photo permissions are separate. OS Malevich updates and device compatibility must be checked before enabling a new function; a shared enclosure does not imply identical electronics.

From a planned circuit to a tested system.

Installation

Install the correct enclosure

An accredited Ajax partner mounts the supplied casing or the board in its compatible Ajax Case. Plan mains isolation, cable entry, battery space and tamper protection before connecting equipment.

Manufacturer’s product information

Find the right hub.

Choose the control panel for your alarm system. Compare device connections, alarm photos, internet routes and power for the exact hub version.

Compare hubs →

Every detail, in one place.

Capacity
Ajax devices
up to 250 Specifically: up to 200 wired devices per one Fibra line; up to 5 range extenders.
Users
up to 200 Any number of admin users within the hub limit. PRO accounts for installers. PRO accounts for installation and monitoring companies.
Automation scenarios
up to 64 By alarm. By schedule. By arming/disarming. By temperature, humidity, CO 2 concentration. By pressing Button. By touching LightSwitch.
Security groups
up to 25
Rooms
up to 50
Event log
up to 1,000 events Events are saved in the non-volatile onboard flash memory.
Wired communication
Fibra communication technology
Proprietary wired communication technology to transmit commands, alarms, and events. Key features: Two-way communication. Advanced sabotage protection. Instant notifications. Remote control and configuration in Ajax apps.
Line connection
4–core cable
Input
8 Fibra lines Compatible with Fibra devices only.
Fibra line length
up to 2,000 m When the U/UTP cat.5 twisted pair cable is used.
Power supply of devices
up to 14.4 W For all connected wired devices.
Output voltage range
23–25.1 V⎓
Maximum rated output
0.53 A
Maximum output peak-to-peak ripple voltage
220 mV⎓
Topologies
Beam (Radial wiring) Ring Tree If the line breaks, the ring splits into two working segments, the devices continue to operate, and the system notifies a monitoring company and users of the incident.
Polling interval
from 12 s to 300 s Adjusted by a PRO or user with admin rights in Ajax apps.
Encrypted communication
All stored and transmitted data is protected by block encryption featuring a dynamic key.
Wireless communication
Superior Jeweller communication technology
Proprietary wireless technology for transmitting commands, alarms, and events. Superior Jeweller is an upgraded version of the Jeweller radio protocol for Ajax Superior devices, ensuring compliance with EN 50131 (Grade 3). Key features: Two-way communication. Advanced sabotage protection. Enhanced block encryption featuring a dynamic key. Instant notifications. Remote control and configuration in Ajax apps.
Frequency bands
865.0–868.0 MHz 868.0–868.6 MHz 868.7–869.2 MHz 869.4–869.65 MHz
Maximum effective radiated power (ERP)
up to 25 mW Automatic power control to reduce power consumption and radio interference.
Radio signal modulation
GFSK
Radio communication range
up to 3,500 m Between the hub and the devices added to it in open space. The maximum range depends on the added device.
Polling interval
from 12 s to 300 s Adjusted by a PRO or user with admin rights in Ajax apps.
Encrypted communication
All stored and transmitted data is protected with advanced encryption, ensuring both confidentiality and integrity.
Frequency hopping
To prevent radio interference and jamming.
Wings communication technology
Proprietary wireless communication technology to transmit large data packets. Key features: Two-way communication. Advanced sabotage protection. Enhanced block encryption featuring a dynamic key. Data packet reload if a transmission error occurs. Photo delivery check.
Frequency bands
865.0–868.0 MHz 868.0–868.6 MHz 868.7–869.2 MHz 869.4–869.65 MHz
Maximum effective radiated power (ERP)
up to 25 mW Automatic power control to reduce power consumption and radio interference.
Radio communication range
up to 3,000 m Between the hub and the devices added to it in open space. The maximum range depends on the added device.
Encrypted communication
All stored and transmitted data is protected with advanced encryption, ensuring both confidentiality and integrity.
Frequency hopping
To prevent radio interference and jamming.
Communication channels
Ethernet
1 × 8P8C socket Up to 100 Mbps.
Cellular
2 × micro SIM slot
Cellular bands
2G GSM900/DCS1800 (B3/B8) 3G WCDMA 850/900/2100 (B1/B5/B8) 4G (LTE) FDD B1/B3/B5/B7/B8/B20
Automatic switching between communication channels
Switching between SIM cards — up to 4 minutes. Switching between 4G, 3G, and 2G networks on one SIM card — instantly. Switching between Ethernet and SIM card — instantly.
Communication channel priority
Ethernet Cellular connection Communication channels work in parallel to increase system reliability. Most data is transmitted via Ethernet.
External antenna connector
4G (LTE) The system will notify users if the antenna is damaged. ExternalAntenna is sold separately.
Alarm transmission system categories
SP2, SP5, DP3
Control panel operation method
pass-through
Signaling security
S2 Substitution security.
Information security
I2
Encryption algorithm
AES 128
Notifications
Notification types
Push notifications SMS Calls
Event types
Alarms Video detections Malfunctions Armed modes System events Non-security alerts Automation devices Smart lock events Doorbell ringing Notification types are configured individually for each user. Notifications can be customized for A–F schemes according to EN 50131 requirements.
Photo verification
Photo verification types
Photo by alarm Photo by scenario Photo on demand Photo by schedule Photo by arming/disarming Photo by anti-masking Photo by tamper alarm Photo by magnetometer
Photo delivery time
up to 9 s By default.
Photo resolution
up to 960 × 720 pixels Depends on the detector.
Number of photos in a series
from 1 to 5
Monitoring
Supported protocols
SIA DC-09 (SIA-DCS) SurGard (Contact ID) ​​ADEMCO 685 Other proprietary protocols
Event types
System alarms and events Panic button coordinates Photo verification
Sabotage protection
Tamper alarm
The system sends notifications of attempts to open the hub casing lid or detach the casing from the surface.
Protection against spoofing
device authentication
Frequency hopping
The hub sends notifications of jamming or connection loss with the devices to all users and the monitoring company.
Jamming alert
Superior Hub Hybrid 2 analyzes the noise level in the channel and the communication quality with the added devices and sends a notification in 30 seconds.
Power supply
Main power supply type
type A
Device operating AC voltage range
100–240 V, 50/60 Hz From the main power supply. Up to 10 W of mains power consumption.
Device operating DC voltage range
10.5–15 V⎓
Autonomous operation
up to 60 hours Superior Hub Hybrid 2 with a 7 Ah backup battery can power a system of 15 wired devices for 60 hours. Wireless devices operate on batteries and do not require an additional power supply. Battery power saver mode allows extending the backup battery life.
Low battery voltage
11.7 V⎓
Low battery recovery voltage
12.9 V⎓
End-of-life battery voltage
11 V⎓ Superior Hub Hybrid 2 switches off.
Minimum backup battery energy level in the charged state
100%
Current consumption
Maximum at nominal voltage
240 mA
Quiescent at nominal voltage*
up to 102 mA When GSM and Ethernet are enabled. up to 61 mA When Ethernet is disabled. * From the backup battery after loss of the main power supply.
Casing
Dimensions
197 × 240 × 100 mm
Weight of the device in a white casing
837 g
Weight of the device in a black casing
765 g
Operating temperature range
from −10 °C to +40 °C
Operating humidity
up to 75%
Protection class
IP30, IK06
What’s in the box
  • Superior Hub Hybrid 2
  • Power cable
  • Screw terminal block adapter (for INCERT compliance only)
  • Battery connection cable
  • Ethernet cable
  • Casing
  • Installation kit
  • Eight 120 Ω terminating resistors
  • Quick start guide
For your installation
  • Selected as part of an installer-reviewed security or automation project.
  • Fibra needs a supported hybrid control panel, checked cable type and topology, termination and a complete power budget. Existing alarm cabling is not automatically suitable.
  • The device is powered by 100–240 V~ mains and designed for indoor use only.
  • Choose the exact version: sensing, power, casing, pack size or interface details can differ between the listed models.

Optional additions

Find the right protection.

Service benefits & conditions

Eligibility, availability and service terms are confirmed with your quote.

  1. Included installation. Applies to eligible wireless equipment purchases with an agreed total from €6,000 including VAT. The proposal confirms the installation scope and local coverage. Configuration, agreed wireless installation, oversight, tests and training are included. Electrical and plumbing work and monitoring subscriptions are separate. G3 and Superior wireless S-line products do not count towards the €6,000 eligible equipment budget and are not covered by the included-installation offer. Their installation is quoted separately. Fibra and cabling are also quoted separately. Only eligible battery-powered wireless devices, ordinary hubs, ReX and wireless kits contribute. Devices requiring additional power or wired connections (including Relay, WallSwitch, LightSwitch, Socket, Outlet, FireProtect 2 AC and integration modules), WaterStop, Hub BP, video and EN54/Type4 equipment do not count. Accessories, delivery and Care fees do not count either. Hub and ReX connection to an existing socket is included; new power supplies, cabling, electrical and plumbing work are arranged separately. Included installation is available at one property in Latvia, Lithuania or Estonia and includes preparation and the visit. Below €6,000 of eligible equipment, it is a paid option at checkout. Your basket shows the complete service price, including VAT; scope and the visit date are agreed before installation.
  2. Free EU delivery. Free equipment delivery within the EU. Stock, dispatch and destination service are confirmed before accepting your order. Where a three-business-day delivery service is confirmed, it runs from dispatch. Split shipments and made-to-order products may follow separate agreed schedules. Delivery agreed as free does not acquire an undisclosed surcharge. Installation is scheduled separately.
  3. Payments, finance and leasing. Monthly payments and leasing with an upgrade option require a separate agreement, subject to finance-provider approval, credit eligibility and country availability. The provider, deposit, APR, fees, total payable, duration, ownership and return or upgrade conditions are explained before any agreement. An enquiry or saved preference does not activate credit.
  4. Personal setup. One scheduled remote first-setup session for eligible equipment purchased from SAFE365. Equipment must be ready for configuration. Session scope, language and availability are confirmed when booked; physical installation and cabling are separate unless included in your project.
  5. Care 24. Included remote support and agreed remote maintenance for the first 24 months for eligible SAFE365 purchases. The start date, support hours, access permissions and covered tasks are confirmed with your order. On-site work, 24/7 alarm monitoring and extended hardware cover are not included unless separately agreed. Statutory rights and the manufacturer's applicable warranty are unaffected.
  6. Local installation. Partner coverage varies by country and postcode. A named partner, the work scope, responsibility and price are confirmed in writing before commitment. Local installation is included only for an eligible agreed package; otherwise it is quoted separately.
  7. Included system preparation. Preparation is included from €3,000 of eligible equipment, including VAT after discounts. The order must include an eligible hub. We configure, label and check the marked wireless devices and provide individual instructions. Below the threshold, preparation is a paid option at checkout; your basket calculates the price. The same equipment eligibility rules as for included installation apply. Service charges do not count towards either threshold.

GOLDNBEE SIA — SAFE365 operator for the Baltics and Northern Europe · Reg. 40103558050 · VAT LV40103558050 · Jaunā Mežaparka iela 36-2, Rīga, LV-1014, Latvia

SAFE365. Ajax equipment, thoughtfully brought together.

Product information and photography on this site come from Ajax Systems. Ajax is a trademark of its owner.

Prices include standard consumer VAT for the selected country. Special tax territories, business orders, delivery, service terms and availability are confirmed with your proposal.

Loading page and saved details…