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Including 21% VAT · delivery terms apply

MAKE IT YOURS

Hub Plus.

Wireless control panel. Connectable via Wi-Fi, Ethernet, and two SIM cards (2G/3G)

MAKE IT YOURS

Wireless control panel. Connectable via Wi-Fi, Ethernet, and two SIM cards (2G/3G)

Price on request

Available from supplier

Baseline

Everyday Ajax equipment for your property. Select the exact model, connection and system requirements.

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Colour. Black
Quantity. How many do you need?
1
Plan the complete setup.

Check your selected devices against this exact hub, including device capacity, communication paths and regional versions.

What else needs checking?

Confirm the installed hub and device software for the functions you need.

Confirm the regional equipment version for LV; a country name alone does not identify the radio version.

Confirm the supported control panel, device software and regional radio version; test coverage at the final installation position.

Ajax compatibility reference

Saved together in your project. Choose support after your equipment.

Standards and certifications

Hub Plus Jeweller · HB.P.J. Manufacturer-listed marks; regional and installation conditions apply.

More groups. More ways to stay connected.

Hub Plus Jeweller manages a larger wireless system through Ethernet, Wi-Fi and two SIM cards. Its capacity and group controls suit properties with several areas and users. This is a discontinued model retained for existing-system planning and remaining-stock enquiries; it has no Wings support for MotionCam detectors.

Key features. At a glance.

  • 4 connection paths

    Ethernet, Wi-Fi and two SIMs; one active cellular modem.

  • Up to 150 devices

    Check the exact device and hub compatibility.

  • Up to 99 users

    25 security groups for access and arming.

  • Jeweller devices

    No Wings or MotionCam support.

  • Up to 64 scenarios

    Supported triggers depend on equipment and settings.

  • Up to 2,000 m

    Jeweller range in open space; the device may limit it.

  • Up to 5 extenders

    Extend coverage, not capacity.

  • Up to 16 hours

    Backup runtime with Ethernet and Wi-Fi disabled.

  • Tamper alerts

    Supervision of the enclosure and communication.

  • App permissions

    User and PRO access to supported controls.

  • SmartBracket mounting

    Indoor installation without opening the enclosure.

  • Black or white

    The same selected finish across your project.

Ajax product information ↗ · Hub Plus Jeweller specifications ↗

Keep another route for the alarm.

Uses all possible alarm transmission methods

Connection paths

Ethernet, Wi-Fi and two micro-SIM slots provide alternate internet paths. The cellular modem supports 2G/3G, not LTE. Use separate providers where practical; Ethernet and Wi-Fi on the same router still share a failure point.

Switching between Ethernet, Wi-Fi and the active SIM is automatic. A change between the two SIM cards can take up to four minutes; two SIMs do not mean two simultaneous cellular modems.

Size the system around the property.

Protects large areas

Devices, users and groups

Plan for up to 150 wireless Ajax devices, 99 users and 25 security groups. Groups let authorised users arm selected areas without changing the state of the whole property.

The device total includes supported sirens and range extenders. The exact specification allows up to 10 sirens or keypads with a built-in siren and 5 range extenders. Check individual device compatibility before adding it; the total capacity does not imply support for every Ajax model.

Start with compatible equipment.

Jeweller devices, without MotionCam

This hub communicates with supported Jeweller detectors, controls and automation devices. It has no Wings radio support, so MotionCam photo-verification detectors cannot be added.

The presence of Ajax cameras in the app does not add MotionCam support to the hub. Video uses separate network and storage equipment. Check the exact device and hub in the current manufacturer compatibility table.

Let devices work together.

Up to 64 scenarios. Available triggers depend on the connected devices and firmware. Plan and test the intended action at commissioning.

Safe home and office automation

Reactions you can plan

Use up to 64 scenarios to coordinate supported automation with alarms, schedules, security modes and supported environmental measurements.

Scenarios run on the hub, including when its cloud connection is lost. The chosen automation device and connected load must support the intended action.

A supervised wireless connection.

Jeweller

Encrypted two-way radio carries commands, alarms and events between the hub and compatible devices. Authentication and frequency hopping help protect communication.

Up to 2,000 m in open space, depending on the connected device. Test at the intended location: building materials, interference and the device’s own limit affect the usable range.

Reach the harder parts of the building.

Coverage, within the same system

Connect up to 5 ReX range extenders. Assign supported devices to improve coverage behind obstacles or across floors.

Hub and Hub Plus do not support ReX 2 or photo verification. An extender does not increase the hub’s device capacity, and extenders cannot be chained through one another.

Keep protection running through a power cut.

Mains and backup battery

The hub uses 110–240 V AC mains power and automatically changes to its rechargeable battery when external power fails. The built-in 2 Ah battery is specified for up to 16 hours when Ethernet and Wi-Fi are disabled.

Runtime depends on battery condition, settings and communication activity. Router, camera and network power must be planned separately.

More standby time, with a different connection pattern.

Battery Power Saver

A PRO can enable the supported battery-saving mode for an installation. When external power fails, the hub can enter standby and temporarily disconnect its external communication channels to conserve the backup battery.

In standby the hub is not continuously connected to Ajax Cloud or the monitoring station. Events wake it to communicate. Review the monitoring requirements and wake-up settings before enabling this mode; it is not the same as continuous online operation.

The system also monitors its own state.

Tamper and communication checks

The tamper reports removal from the mounting panel. Regular exchanges check device communication, and the system reports faults, lost links and detected interference according to its settings.

Device polling is configurable from 12 to 300 seconds. Cloud-loss notification timing is also configurable; a quoted 60 seconds is not guaranteed for every setup. A notification requires an available delivery path.

Manage access, with the right permissions.

Ajax apps and OS Malevich

Authorised users and PROs manage the system, review events and configure equipment through Ajax apps. The hub runs OS Malevich and receives supported software updates.

Hub Plus production ended on 1 March 2024. Ajax states that existing units continue to receive support and updates during their product lifecycle. Confirm supply and compatibility for an existing installation; this is not a promise of every future feature.

Ready for a careful handover.

Adding to the system

Connect and add

Connect mains power and the planned internet paths, prepare the SIM cards and add the hub by its QR code in the Ajax app. A working Ajax Cloud connection is needed for app configuration and remote management.

Manufacturer’s product information

Find the right hub.

Choose the control panel for your alarm system. Compare device connections, alarm photos, internet routes and power for the exact hub version.

Compare hubs →

Every detail, in one place.

Capacity
Ajax devices
up to 150 Specifically, up to 10 sirens or keypads with a built-in siren and 5 range extenders.
Ajax NVRs
up to 14
Ajax cameras
up to 224 via Ajax NVRs and up to 200 standalone
Third-party IP cameras
up to 10 when using RTSP via SDK up to 224 when using ONVIF via Ajax NVRs
Users
up to 99 Any number of admin users within the hub limit.; PRO accounts for installers.; PRO accounts for installation and monitoring companies.; Access management for users.
Automation scenarios
up to 64 By alarm.; By schedule.; By arming/disarming.; By temperature, humidity, CO2 concentration.; By pressing Button.
Security groups
up to 25
Communication
Jeweller communication technology
Two-way system communication for the functions specified for this model.
Radio communication range
up to 2,000 m Between a hub and connected devices (in an open space). Maximum range depends on the connected device.
Polling interval
from 12 to 300 s Adjusted by a PRO or user with admin rights in Ajax apps.
Encrypted communication
Encrypted device communication.
Frequency hopping
To prevent radio interference and jamming.
Communication channels
Ethernet
1 × 8P8C socket Up to 100 Mbps
Cellular
2 × micro SIM slot
Cellular bands
2G GSM900/DCS1800 (B3/B8) 3G WCDMA 900/2100 (B8/B1)
Wi-Fi
802.11 b/g/n module Up to 600 Mbps
Automatic switching between communication channels
Instant switching between Ethernet, Wi-Fi, and SIM.; Instant switching between 3G and 2G networks of one SIM.; Switching between SIMs takes up to 4 minutes.
Communication channels prioritization
Communication channels work in parallel to increase the system’s reliability.; Most of the data is transmitted via Ethernet.
Alarm transmission system categories
SP2, SP5, DP3
Notifications
Notification types
Push notifications; SMS; Calls
Event types
Alarms; Malfunctions; Security state change; System events; Non-security alerts; Automation devices Notification types are configured individually for each user.; Notifications can be customized for A–D schemes according to EN 50131 requirements.
Monitoring
Supported protocols
SIA DC-09 (SIA-DCS); SurGard (Contact ID); ​​ADEMCO 685; Other proprietary protocols
Event types
System alarms and events; Panic button coordinates
Power supply
Main power supply type
type A
Device operating AC voltage range
110–240 V~, 50/60 Hz Up to 10 W of mains power consumption.
Backup power supply
built-in Li-ion rechargeable battery: 3.7 V⎓, 2 Аh The hub has a 2-pin battery. To replace the hub battery, use the same one.
Autonomous operation
up to 16 hours When Ethernet and Wi-Fi are disabled. The Battery Saver feature extends the battery life of the backup rechargeable battery up to 60 hours.
Alternative power supply
12 V⎓ Connected via a 12V PSU for Hub/Hub Plus/ReX alternative power supply unit, which is sold separately.
Sabotage protection
Tamper alarm
Notifications on attempts to detach the device from the surface or remove it from the mounting panel.
Protection against spoofing
device authentication
Frequency hopping
The hub sends notifications about jamming or losing connection with the devices to all users and the security company.
Enclosure
Dimensions
163 × 163 × 36 mm
Weight
350 g
Operating temperature range
from −10 °C to +40 °C
Operating humidity
up to 75%
Protection class
IP20
What’s in the box
  • Hub Plus Jeweller
  • SmartBracket mounting panel
  • Power supply cable
  • Ethernet cable
  • Installation kit
  • SIM card (depends on the sales region)
  • Quick start guide
For your installation
  • Confirm the supported control panel, device software and regional radio version; test coverage at the final installation position.
  • As of March 1st, 2024, the production of Hub Plus Jeweller has been discontinued.
  • All Hub Plus Jeweller devices in use will continue to receive OS Malevich updates during their product lifecycle, while there are no plans to restrict its support for any new device that may be released in the future.
  • Ajax Systems remains dedicated to providing support and maintenance services for Hub Plus Jeweller in accordance with our standard warranty conditions, RMA, and support policies.

Find the right protection.

Service benefits & conditions

Eligibility, availability and service terms are confirmed with your quote.

  1. Included installation. Applies to eligible wireless equipment purchases with an agreed total from €6,000 including VAT. The proposal confirms the installation scope and local coverage. Configuration, agreed wireless installation, oversight, tests and training are included. Electrical and plumbing work and monitoring subscriptions are separate. G3 and Superior wireless S-line products do not count towards the €6,000 eligible equipment budget and are not covered by the included-installation offer. Their installation is quoted separately. Fibra and cabling are also quoted separately. Only eligible battery-powered wireless devices, ordinary hubs, ReX and wireless kits contribute. Devices requiring additional power or wired connections (including Relay, WallSwitch, LightSwitch, Socket, Outlet, FireProtect 2 AC and integration modules), WaterStop, Hub BP, video and EN54/Type4 equipment do not count. Accessories, delivery and Care fees do not count either. Hub and ReX connection to an existing socket is included; new power supplies, cabling, electrical and plumbing work are arranged separately. Included installation is available at one property in Latvia, Lithuania or Estonia and includes preparation and the visit. Below €6,000 of eligible equipment, it is a paid option at checkout. Your basket shows the complete service price, including VAT; scope and the visit date are agreed before installation.
  2. Free EU delivery. Free equipment delivery within the EU. Stock, dispatch and destination service are confirmed before accepting your order. Where a three-business-day delivery service is confirmed, it runs from dispatch. Split shipments and made-to-order products may follow separate agreed schedules. Delivery agreed as free does not acquire an undisclosed surcharge. Installation is scheduled separately.
  3. Payments, finance and leasing. Monthly payments and leasing with an upgrade option require a separate agreement, subject to finance-provider approval, credit eligibility and country availability. The provider, deposit, APR, fees, total payable, duration, ownership and return or upgrade conditions are explained before any agreement. An enquiry or saved preference does not activate credit.
  4. Personal setup. One scheduled remote first-setup session for eligible equipment purchased from SAFE365. Equipment must be ready for configuration. Session scope, language and availability are confirmed when booked; physical installation and cabling are separate unless included in your project.
  5. Care 24. Included remote support and agreed remote maintenance for the first 24 months for eligible SAFE365 purchases. The start date, support hours, access permissions and covered tasks are confirmed with your order. On-site work, 24/7 alarm monitoring and extended hardware cover are not included unless separately agreed. Statutory rights and the manufacturer's applicable warranty are unaffected.
  6. Local installation. Partner coverage varies by country and postcode. A named partner, the work scope, responsibility and price are confirmed in writing before commitment. Local installation is included only for an eligible agreed package; otherwise it is quoted separately.
  7. Included system preparation. Preparation is included from €3,000 of eligible equipment, including VAT after discounts. The order must include an eligible hub. We configure, label and check the marked wireless devices and provide individual instructions. Below the threshold, preparation is a paid option at checkout; your basket calculates the price. The same equipment eligibility rules as for included installation apply. Service charges do not count towards either threshold.

GOLDNBEE SIA — SAFE365 operator for the Baltics and Northern Europe · Reg. 40103558050 · VAT LV40103558050 · Jaunā Mežaparka iela 36-2, Rīga, LV-1014, Latvia

SAFE365. Ajax equipment, thoughtfully brought together.

Product information and photography on this site come from Ajax Systems. Ajax is a trademark of its owner.

Prices include standard consumer VAT for the selected country. Special tax territories, business orders, delivery, service terms and availability are confirmed with your proposal.

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