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Hub 2
  • Overview
  • Key features
  • How it works
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MAKE IT YOURS

Hub 2.

Security system control panel with support for photo verification

Hub 2 (4G) Jeweller Black
MAKE IT YOURS

Hub 2.

Security system control panel with support for photo verification

€525.81Includes 21% VAT

Available from supplier

Baseline

Everyday Ajax equipment for your property. Select the exact model, connection and system requirements.

Compare hubs →
Model. Choose the right version.
Colour. Black
Quantity. How many do you need?
1
Plan the complete setup.

Check your selected devices against this exact hub, including device capacity, communication paths and regional versions.

What else needs checking?

Confirm the installed hub and device software for the functions you need.

Confirm the regional equipment version for LV; a country name alone does not identify the radio version.

Confirm the supported control panel, device software and regional radio version; test coverage at the final installation position.

Ajax compatibility reference

Saved together in your project. Choose support after your equipment.

Standards and certifications

  • Grade 2EN 50131
  • PD 66622017
  • ULListed
  • SIA CP-01

Hub 2 (4G) Jeweller · HB2.4G.J. Manufacturer-listed marks; regional and installation conditions apply.

Hub 2 (4G)

Bring the alarm and its context together.

Hub 2 Jeweller combines wireless alarm management with photos from compatible MotionCam detectors. Ethernet and two SIM cards provide alternate internet paths, while the app brings devices, groups and automation together. Select the 2G or 4G version to match the local cellular network.

Key features. At a glance.

Remote control and configuration

Remote control

9 groups

Flexible security management of the facility

Flexible security management of the facility

3 independent communication channels out of the box

one Sim Card

2G/4G

one Sim Card

2G/4G

ethernet

Ethernet

Data-rich notifications

10:00CriticalAjax

Office: Opening detected, DoorProtect in Hall

Alarm photo verification in 9 seconds

PRO anti-sabotage

Tampers

Pings

Authentication

Hassle-free installation

Hassle-free installationHassle-free installation

Up to 16 hours of backup battery life1

Jeweller and Wings radio communication

Jeweller radio communication

Power adjustment

Frequency hopping

Encryption

TDMA

Two-way communication

Power adjustment

OS MalevichOS Malevich

OS Malevich

New features with every update

Scenario

Scenario

Security automation

nist Aes128
echo Ready
  1. 1Up to 15 hours of Li-ion 3 A⋅h battery life for Hub 2 (4G) Jeweller when Ethernet connection is disabled. Up to 16 hours of Li-ion 2 A⋅h battery life for Hub 2 (2G) Jeweller when Ethernet connection is disabled. Learn more.

Overview of this product range. Features and ratings can differ by version. Ajax product information ↗ · Hub 2 (4G) Jeweller specifications ↗

One system. One app. Bring together intrusion protection, video surveillance, fire and life safety, and comfort and automation in one Ajax system. Manage your connected devices from a single app.

Explore intrusion protection

Keep another route for the alarm.

Always connected — via cable and cellular networks

Connection paths

Ethernet and two micro-SIM slots offer three configured paths. Hub 2 (2G) uses 2G only; Hub 2 (4G) supports 2G/3G/LTE. There is no built-in Wi-Fi connection.

Switching between Ethernet and the active SIM is automatic. A change between the two SIM cards can take up to four minutes; two SIMs do not mean two simultaneous cellular modems.

Size the system around the property.

Flexibility at the core

Devices, users and groups

Plan for up to 100 wireless Ajax devices, 50 users and 9 security groups. Groups let authorised users arm selected areas without changing the state of the whole property.

The device total includes supported sirens and range extenders. The exact specification allows up to 10 sirens or keypads with a built-in siren and 5 range extenders. Check individual device compatibility before adding it; the total capacity does not imply support for every Ajax model.

An alarm with visual context.

Alarm photo verification in 9 seconds

Photos from compatible detectors

Jeweller delivers the alarm; Wings carries the detector’s photo series. Standard MotionCam models take photos by alarm. Compatible PhOD models can also support photos on demand, by scenario or by schedule, subject to permissions and settings.

Photo by schedule requires OS Malevich 2.19 or later. The quoted 9-second first photo is conditional on 320 × 240 resolution, adequate signal and Ethernet/LTE connectivity. The exact detector and installation determine available modes, resolution and delivery time.

Let devices work together.

Up to 32 scenarios. Available triggers depend on the connected devices and firmware. Plan and test the intended action at commissioning.

Flood prevention system

React to a leak

A leak detector can trigger a supported valve or properly installed relay-controlled shut-off arrangement.

Automation equipment and the controlled circuit are planned separately. A scenario does not replace required electrical or fire-safety controls.

Coordinate access

A configured relay can operate a compatible lock or shutter when the security mode changes.

Automation equipment and the controlled circuit are planned separately. A scenario does not replace required electrical or fire-safety controls.

Light the alarm area

A compatible outdoor detector can trigger a configured lighting circuit when it raises an alarm.

Automation equipment and the controlled circuit are planned separately. A scenario does not replace required electrical or fire-safety controls.

Two radio protocols, with distinct jobs.

Jeweller and Wings

Jeweller carries alarms, events and commands using encrypted two-way communication. Wings handles photo delivery separately, checking delivery and retransmitting data when needed.

Jeweller: up to 2,000 m; Wings: up to 1,700 m in open space. The connected device can impose a shorter limit. Walls, metal and interference reduce practical range; use devices from the same radio-frequency region.

Reach the harder parts of the building.

Coverage, within the same system

Connect up to 5 compatible ReX or ReX 2 range extenders. Assign supported devices to improve coverage behind obstacles or across floors.

Use ReX 2 for supported photo-verification detectors. ReX does not relay their photos. ReX 2 Ethernet requires compatible hub software and the specified local-network arrangement. An extender does not increase the hub’s device capacity, and extenders cannot be chained through one another.

Keep protection running through a power cut.

Mains and backup battery

The hub uses 110–240 V AC mains power and automatically changes to its rechargeable battery when external power fails. The current technical specifications list up to 15 hours with Ethernet disabled for both versions. Hub 2 (2G) has a 2 Ah battery; Hub 2 (4G) has a 3 Ah battery.

Runtime depends on battery condition, settings and communication activity. Router, camera and network power must be planned separately.

An alternative power source

Compatible 6V PSU (type A) and 12–24V PSU (type A) boards allow an alternative supply.

The replacement board and external source are purchased separately and fitted by a qualified specialist. Match the exact hub revision, battery connector and PSU compatibility; an identical enclosure is not proof of electrical compatibility.

More standby time, with a different connection pattern.

Battery Power Saver

A PRO can enable the supported battery-saving mode for an installation. When external power fails, the hub can enter standby and temporarily disconnect its external communication channels to conserve the backup battery.

In standby the hub is not continuously connected to Ajax Cloud or the monitoring station. Events wake it to communicate. Review the monitoring requirements and wake-up settings before enabling this mode; it is not the same as continuous online operation.

The system also monitors its own state.

Resistant to sabotage

Tamper and communication checks

The tamper reports removal from the mounting panel. Regular exchanges check device communication, and the system reports faults, lost links and detected interference according to its settings.

Device polling is configurable from 12 to 300 seconds. Cloud-loss notification timing is also configurable; a quoted 60 seconds is not guaranteed for every setup. A notification requires an available delivery path.

Control the system from one interface.

Controlled with apps

Permissions follow the person

Use Ajax apps to arm permitted groups, review events and manage supported settings. Administrator and PRO permissions define who can configure equipment; photo access is managed separately where supported.

Remote app access needs the hub’s connection to Ajax Cloud. Cameras use their own network and recording arrangement: the hub is not an NVR and does not store a continuous video archive.

Keep the system when you change its centre.

Easy security system upgrade

A supported move to a new hub

Ajax’s import workflow can transfer compatible devices, settings, users, groups and scenarios to the new hub. Check the source and destination models and their firmware before starting.

Plan the change with the installer and monitoring provider. Verify transferred devices, communication paths, photo permissions and scenarios afterwards; the upgrade is not complete until the system is tested.

Keep the control panel up to date.

OS Malevich

The hub runs Ajax’s operating system and receives supported updates over the air. Keep external power and the required internet connection available, and schedule changes with the installer.

Updates take place under the manufacturer’s disarmed-system conditions. Availability of a feature still depends on this hub, the connected device and their software versions.

Ready for a careful handover.

Connection

Connect and add

Connect mains power and the planned internet paths, prepare the SIM cards and add the hub by its QR code in the Ajax app. A working Ajax Cloud connection is needed for app configuration and remote management.

Choose the position

Install indoors on a secure surface with SmartBracket. Check radio and cellular signal before fastening, keep the hub away from metal shielding and secure the cables and mounting screws.

IP20; −10 to +40 °C and up to 75% humidity. This enclosure is not an outdoor or weatherproof housing.

Test the whole system

Add compatible devices, assign rooms and groups, set user permissions and run signal and detection tests. Test each communication path, power-loss reporting, sirens and any monitoring connection before handover.

Monitoring requires a separate service and a supported receiving platform. Its response is not included simply by buying a hub.

Manufacturer’s product information

Find the right hub.

Choose the control panel for your alarm system. Compare device connections, alarm photos, internet routes and power for the exact hub version.

Compare hubs →

Every detail, in one place.

Capacity
Wireless Ajax devices
up to 100 Specifically, up to 10 sirens or keypads with a built-in siren and up to 5 range extenders.
IP cameras or DVRs
up to 25 Seamless integration with Dahua, Hikvision, Safire, EZVIZ, Uniview IP cameras, and DVRs.; RTSP support.
Users
up to 50 Any number of admin users within the hub limit.; PRO accounts for installers.; PRO accounts for installation and monitoring companies.; Access management for users.
Automation scenarios
up to 32 Alarm responses.; Scheduled actions.; Security mode changing reactions.; Temperature changing reactions.; Humidity changing reactions.; Reactions to changes in CO₂ concentration.; Reactions to pressing Button.
Security groups
up to 9
Rooms
up to 50
Wireless communication
Jeweller communication technology
Two-way system communication for the functions specified for this model.
Radio signal range
up to 2,000 m Between the hub and connected devices (in an open space).; Maximum range depends on the connected device.
Polling interval
from 12 to 300 s Adjusted by PRO or user with admin rights in the Ajax apps.
Encrypted communication
Encrypted device communication.
Frequency hopping
Prevents radio interference and radio signal interception.
Wings communication technology
Two-way system communication for the functions specified for this model.
Radio signal range
up to 1,700 m Between the hub or radio signal range extender and connected devices (in an open space).; Maximum range depends on the connected device.
Communication channels
Ethernet
1 8P8C socket Up to 100 Mbps.
Cellular
2 micro-SIM slots
Cellular bands
2G GSM900/DCS1800 (B3/B8) 3G WCDMA 850/900/2100 (B1/B5/B8) 4G (LTE) FDD B1/B3/B5/B7/B8/B20
Automatic switching
Between Ethernet and SIM — instantly.; Between 4G (LTE), 3G, and 2G networks of one SIM — instantly.; Between SIMs — up to 4 minutes.
Communication channels prioritization
1. Ethernet; 2. Cellular connection Communication channels work in parallel to increase the system’s reliability.; Most of the data is transmitted via Ethernet.
Notifications
Supported notification types
Push; SMS; Calls
Event types
Alarms; Malfunctions; Security mode changing; System events; Non-security alerts; Automation devicesʼ events The notification types are configured individually for each user.
Photo verification
Photo verification types
Photo by alarm; Photo by scenario; Photo on demand; Photo by schedule The Photo by Schedule feature is available for hubs with firmware version OS Malevich 2.19 or higher.
Photo delivery time
up to 9 s by default.
Photo resolution
up to 640 × 480 pixels Depends on the detector.
Number of photos in a series
from 1 to 5 pictures
Monitoring
Supported protocols
SIA (DC-09); SurGard (Contact ID); ADEMCO 685; Other proprietary protocols
Event types
System alarms and events; Panic button coordinates; Photo verification
Power supply
Main
110–240 V~, 50/60 Hz Up to 10 W of mains power consumption.
Backup
built-in rechargeable battery: Li-ion 3 А·h Up to 15 hours of offline operation when Ethernet is disconnected. The Battery Power Saver feature allows extending the backup battery life. The hub has a 3-pin battery. To replace the hub battery, use the same one.
Alternative
6 V⎓ Connected via an alternative power supply unit 6V PSU (type A) which is sold separately. 12–24 V⎓ Connected via an alternative power supply unit 12–24V PSU (type A) which is sold separately.
Anti-sabotage
Tamper alarm
The system receives notifications about attempts to detach the device from the surface or remove it from the mounting panel.
Protection against spoofing
Device authentication
Frequency hopping
The hub sends notifications to all users and the security company; about jamming or losing connection with the devices.
Enclosure
Dimensions
163 × 163 × 36 mm
Weight
362 g
Operating temperature range
from −10°C to +40°C
Operating humidity
up to 75%
Protection class
IP20
What’s in the box
  • Hub 2 (4G) Jeweller
  • SmartBracket mounting panel
  • Power cable
  • Ethernet cable
  • Installation kit
  • SIM card (depends on the sales region)
  • User Manual
For your installation
  • Confirm the supported control panel, device software and regional radio version; test coverage at the final installation position.
  • The device operating voltage is 110–240 V~.
  • Hub is designed for indoor use only.
  • Choose the exact version: sensing, power, casing, pack size or interface details can differ between the listed models.

Product documents.

Product informationManufacturer overview.Opens in a new tabUser manualSetup, permissions, supported functions and installation requirements.Opens in a new tabHub 2 (2G) Jeweller specificationsExact model capacity, connectivity, power and complete set.Opens in a new tabHub 2 (4G) Jeweller specificationsExact model capacity, connectivity, power and complete set.Opens in a new tab

Find the right protection.

Compatible detector family

MotionCam HDR (PhOD) Jeweller

Choose the exact detector and check its hub and firmware requirements.

ReX 2 Jeweller

Extend the radio coverage

ReX 2 Jeweller

Review the supported extender. Coverage does not increase system capacity.

KeyPad Plus Jeweller

Local control

KeyPad Plus Jeweller

A keypad for supported code and Pass/Tag access; check the complete installation.

A safer home. A brighter everyday.

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Service benefits & conditions

Eligibility, availability and service terms are confirmed with your quote.

  1. Included installation. Applies to eligible wireless equipment purchases with an agreed total from €6,000 including VAT. The proposal confirms the installation scope and local coverage. Configuration, agreed wireless installation, oversight, tests and training are included. Electrical and plumbing work and monitoring subscriptions are separate. G3 and Superior wireless S-line products do not count towards the €6,000 eligible equipment budget and are not covered by the included-installation offer. Their installation is quoted separately. Fibra and cabling are also quoted separately. Only eligible battery-powered wireless devices, ordinary hubs, ReX and wireless kits contribute. Devices requiring additional power or wired connections (including Relay, WallSwitch, LightSwitch, Socket, Outlet, FireProtect 2 AC and integration modules), WaterStop, Hub BP, video and EN54/Type4 equipment do not count. Accessories, delivery and Care fees do not count either. Hub and ReX connection to an existing socket is included; new power supplies, cabling, electrical and plumbing work are arranged separately. Included installation is available at one property in Latvia, Lithuania or Estonia and includes preparation and the visit. Below €6,000 of eligible equipment, it is a paid option at checkout. Your basket shows the complete service price, including VAT; scope and the visit date are agreed before installation.
  2. Free EU delivery. Free equipment delivery within the EU. Stock, dispatch and destination service are confirmed before accepting your order. Where a three-business-day delivery service is confirmed, it runs from dispatch. Split shipments and made-to-order products may follow separate agreed schedules. Delivery agreed as free does not acquire an undisclosed surcharge. Installation is scheduled separately.
  3. Payments, finance and leasing. Monthly payments and leasing with an upgrade option require a separate agreement, subject to finance-provider approval, credit eligibility and country availability. The provider, deposit, APR, fees, total payable, duration, ownership and return or upgrade conditions are explained before any agreement. An enquiry or saved preference does not activate credit.
  4. Personal setup. One scheduled remote first-setup session for eligible equipment purchased from SAFE365. Equipment must be ready for configuration. Session scope, language and availability are confirmed when booked; physical installation and cabling are separate unless included in your project.
  5. Care 24. Included remote support and agreed remote maintenance for the first 24 months for eligible SAFE365 purchases. The start date, support hours, access permissions and covered tasks are confirmed with your order. On-site work, 24/7 alarm monitoring and extended hardware cover are not included unless separately agreed. Statutory rights and the manufacturer's applicable warranty are unaffected.
  6. Local installation. Partner coverage varies by country and postcode. A named partner, the work scope, responsibility and price are confirmed in writing before commitment. Local installation is included only for an eligible agreed package; otherwise it is quoted separately.
  7. Included system preparation. Preparation is included from €3,000 of eligible equipment, including VAT after discounts. The order must include an eligible hub. We configure, label and check the marked wireless devices and provide individual instructions. Below the threshold, preparation is a paid option at checkout; your basket calculates the price. The same equipment eligibility rules as for included installation apply. Service charges do not count towards either threshold.
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Product information and photography on this site come from Ajax Systems. Ajax is a trademark of its owner.

Prices include standard consumer VAT for the selected country. Special tax territories, business orders, delivery, service terms and availability are confirmed with your proposal.

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